Returns & Exchanges
At TooTimid.com, we want you to feel confident in your style, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. Please note that for hygiene reasons, certain intimate items and accessories are final sale unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are intact, and include a copy of your packing slip for faster processing.
- 3.Ship It Back
Affix the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.