Frequently Asked Questions

Everything you need to know about your TooTimid shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for unworn items with original tags attached. For hygiene reasons, certain intimate apparel and accessories are final sale.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different designers.

Will my package be discreet?

Yes, we value your privacy. All orders are shipped in plain, unmarked packaging with a neutral return address that does not mention TooTimid.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor its progress.